Level 2 Apprenticeship In Healthcare Support

Level 2 Healthcare Support Worker Apprenticeship | Level 2 | 8 - 12 Months

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Develop the knowledge, skills and behaviours needed to provide safe, compassionate and person-centred care within healthcare settings. The Healthcare Support Worker apprenticeship supports learners to build confidence, professionalism and clinical awareness whilst making a positive difference to the lives of those they support.

Why Choose This Apprenticeship?

Healthcare Support Workers play a vital role in delivering high-quality care and supporting individuals across hospitals, community services, primary care and other healthcare environments. Working alongside registered professionals, they contribute to positive patient experiences, promote wellbeing and help deliver safe and effective care. This apprenticeship combines workplace learning with structured training, enabling learners to develop the knowledge and practical skills required to succeed in healthcare support roles.

Join A Lunch & Connect Session

Our Lunch and Connect session helps learners and employers understand the apprenticeship journey and what to expect throughout the programme. 

The session covers: 

  • Programme structure and timelines 
  • Roles and responsibilities 
  • Off-the-job learning 
  • OneFile and learning resources 
  • Progress review process 
  • End-Point Assessment overview 
  • Questions and answers

This helps learners, managers and employers begin the apprenticeship journey with confidence.

Lunch & Connect: Healthcare Support Worker Apprenticeship

Time: 12:00pm to 12:45pm 

Format: Microsoft Teams 

Style: Friendly, informal and supportive 

Recording: If you book and are unable to attend, you will receive the recording

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Key Benefits

  • Gain a nationally recognised Level 2 qualification 
  • Develop confidence in delivering person-centred care 
  • Build knowledge of health, wellbeing and patient safety 
  • Learn how to recognise and respond to deterioration 
  • Develop effective communication and professional behaviours 
  • Receive personalised coaching and support 
  • Apply learning directly within the workplace 
  • Create pathways into further healthcare careers

Delivered Through

  • Online Interactive workshops 
  • Workplace-based learning 
  • Portfolio development 
  • One-to-one coaching 
  • Progress reviews 
  • Care Certificate activities

Learners develop occupational competence through a combination of structured learning and real-life workplace experiences.

What Will You Learn?

The programme develops knowledge and skills in: 

  • Health promotion 
  • Monitoring health and wellbeing 
  • Recognising deterioration 
  • Physiological observations 
  • Communication and professional behaviours 
  • Medication awareness 
  • Mental health and wellbeing 
  • Dementia awareness 
  • Capacity and consent 
  • Quality improvement 
  • Infection prevention and control 
  • Safeguarding 
  • Patient safety

Workplace Development

Learners will also develop skills in: 

  • Delivering person-centred care 
  • Supporting individuals safely 
  • Working effectively within multidisciplinary teams 
  • Escalating concerns appropriately 
  • Recording and reporting information 
  • Supporting positive health outcomes 
  • Maintaining professional standards

Off-the-Job Learning

Learners complete approximately 278 hours of Off-the-Job Learning during paid working hours throughout the programme.

Activities may include:

Core Learning 

  • Interactive workshops 
  • Independent learning 
  • Reflective practice 
  • Portfolio development 
  • Professional discussions 

Clinical Development 

  • Physiological measurements 
  • Escalation procedures 
  • Venepuncture training 
  • Basic Life Support 
  • Mental health awareness 
  • Dementia support 
  • Patient safety activities

Workplace Learning 

  • Shadowing healthcare professionals 
  • Multidisciplinary team activities 
  • Clinical observations 
  • Care Certificate activities 
  • Service improvement activities 

End Point Assessment

The apprenticeship concludes with an independent End-Point Assessment. Learners receive dedicated support and mock assessment opportunities before gateway.

Assessment includes:

Observation of Practice: Assessment of care delivery within the workplace. 

Professional Discussion: Exploring knowledge, skills and workplace experiences. 

Portfolio Review: Review of evidence gathered throughout the apprenticeship. 

Successful learners achieve the nationally recognised: Healthcare Support Worker Level 2 Apprenticeship Standard.

Progression Opportunities

Successful completion of the programme can support progression into: 

Learner Support

At Dynamic Training, learner support is at the heart of everything we do. Throughout the programme you will receive: 

  • Dedicated Skills and Development Coach 
  • Regular one-to-one coaching sessions 
  • Formal progress reviews 
  • Functional Skills support where required 
  • Additional Learning Support if needed 
  • Access to OneFile e-portfolio 
  • Career Information, Advice and Guidance (CIAG) 

Who Is This Apprenticeship Is For?

This apprenticeship is suitable for individuals working in healthcare support roles across a range of settings, including:

  • NHS Trusts 
  • Community Healthcare Services 
  • Primary Care 
  • Mental Health Services 
  • Residential Care Services 
  • Rehabilitation Services 
  • Independent Healthcare Providers

Typical job roles may include: 

  • Healthcare Support Worker 
  • Healthcare Assistant 
  • Clinical Support Worker 
  • Therapy Assistant 
  • Nursing Assistant 
  • Community Support Worker 
  • Maternity Support Worker 

Enquire About This Apprenticeship