Healthcare Support Worker

Level 2 | 15 Months On Programme Including 3 Months End Point Assessment

Apprenticeship Overview

Apprentices in this role are integral team members, supporting therapists, nurses, doctors, midwives, and other healthcare professionals. They are tasked with essential clinical duties that range from monitoring vital signs like blood pressure, temperature, or weight, to assisting patients with fundamental needs such as eating, dressing, or personal hygiene. This apprenticeship is not just about providing care; it is about preparing patients for health activities and ensuring their comfort and well-being throughout their healthcare journey.

The Healthcare Support Worker apprenticeship is designed for those with a passion for delivering high-quality and compassionate care within a healthcare setting. The Healthcare Support Worker apprenticeship is meticulously crafted to dovetail with the Care Certificate standards, ensuring that apprentices not only meet but exceed the expected competencies. Apprentices will gain a profound understanding of patient care, fostering a supportive environment that contributes to positive patient outcomes.

Achievement

  • Healthcare Support Worker Apprenticeship – Pass or Distinction
  • The Care Certificate
  • Level 1 English and maths (if not exempt)

Progression

Apprentices can progress onto the Level 3 Senior Healthcare Support Worker apprenticeship programme, choosing one of the 7 pathways available within this programme overview.

Entry Requirements

To be eligible for a Healthcare Apprenticeship, the learner needs to have been residing in the UK or the EEA, for the past three years and be able to commit to the apprenticeship programme’s full duration. Note that certain types of immigration statuses/permissions may still be eligible. The learners job role should also fit with the programme modules. If the learner does not have a level 2 or equivalent in English and maths, they will need to work towards achieving these qualifications as part of their apprenticeship. Additional entry requirements may also be needed for programmes at level 3 and above i.e. a level of previous experience or pre-requisite qualifications or CPD (Continued Professional Development) i.e. the Care Certificate.

Apprenticeship Journey

Months 1 to 9

Orientation Workshop

Understanding the Role & Professionalism

Values, Behaviours, & Effective Communication

Safeguarding, Health & Wellbeing, & Professional Development

Medication awareness & preparing for end point assessment

Months 10 to 12

Achieve the Care Certificate

Mock End Point Assessment

Months 13 to 15

Gateway
Tripartite Meeting
Check Knowledge, Skills & Behaviours learnt of whole programme

End Point Assessment
1. Observation with Questions
2. Professional Discussion


The Apprenticeship Process

  • Apprentices will be allocated a Dynamic Training Skills & Development Coach who will support and guide them for the duration of their apprenticeship
  • The apprenticeship programme will be delivered as blended learning
  • Blended learning is a combination of both online and face to face delivery
  • Apprentices will need to have good internet access and a suitable device such as a laptop, or tablet to work on
  • Microsoft Teams is used for coaching sessions (one-to-one) and for taught sessions (group)
  • During your apprenticeship programme, apprentices will participate in training, development and on-going review activities that will include:
    • Induction (specific to the apprentices’ workplace)
    • Taught training sessions
    • Internal continuous professional development
    • Mentoring/buddy support
    • Completion of a portfolio of evidence
    • Tripartite progress reviews with the line manager/mentor and the assigned Dynamic Training Skills and Development Coach
Healthcare Apprentices With Skills & Development Coach

Functional Skills

Functional Skills in English and maths are a vital part of all apprenticeship. Some learners will require Functional Skills support sessions. These sessions run from Tuesday to Thursday. The two-hour sessions begin at 9.30am, 12.30pm and 3pm. Friday are revision sessions for 3 hours, 9.30 and 1.30pm.

Functional Skills in English and maths form the cornerstone of all our apprenticeship programmes, providing learners with the essential literacy and numeracy skills required for workplace success. Recognising that some apprentices may need additional support in these areas, we offer dedicated functional skills support sessions. These are structured to fit within a busy work schedule, running from Tuesday to Thursday with each session lasting 2 hours, and offering start times at 9.30am, 12.30pm, and 3.00pm to accommodate various needs.

To further reinforce learners understanding and proficiency, we host comprehensive revision sessions every Friday. These sessions are 3 hours in length, with a choice of a 9.30am or 1.30pm start. These sessions are not only supportive but integral in ensuring our apprentices are well-equipped with the fundamental skills necessary for their development. For a deeper insight into how these functional skills sessions can benefit your team, we invite line managers to join our information sessions where we'll cover the structure, benefits, and outcomes of this essential component of our apprenticeship programmes.

End Point Assessment

To achieve the apprenticeship, at the end of the programme, apprentices will complete the End Point Assessment (EPA), which provides apprentices with the opportunity to demonstrate their competency within their role and to showcase the knowledge, skills, and behaviours they have gained. EPA is undertaken by an Independent Assessment Organisation who is responsible for the grading of the apprenticeship of either Fail, Pass, Merit, or Distinction.

The apprenticeship programme has been designed to equip the apprentice with the knowledge, skills, and behaviours to make an impact in the workplace and support individual career progression.

For a full breakdown of apprenticeships and the various stages of the apprenticeship process, you can find out more here:

The Apprenticeship Journey


Want To Know More About This Apprenticeship?

Dynamic Training are hosting online information sessions where we explain this apprenticeship, walk you through the apprenticeship process and answer your questions. Book yourself onto an information session below:


Enquire About This Apprenticeship Programme

How To Get In Touch...

Address:
Dynamic Training UK Ltd,
Unit 7, Brook Business Centre,
Cowley Mill Road,
Uxbridge,
UB8 2FX

Phone: 020 8607 7850

Email: hello@dynamictraining.org.uk

How To Find Us


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