Level 2 Award in Awareness of Dementia

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Dynamic Training delivers the Level 2 Award in Awareness of Dementia (RQF), a nationally recognised qualification designed to develop knowledge, understanding, and awareness of dementia and its impact on individuals, families, carers, and services. This knowledge-based programme provides learners with a strong foundation in dementia awareness, person-centred approaches, communication strategies, equality and inclusion, and the importance of supporting people to live well with dementia.

Learners will explore the causes and different types of dementia, understand how dementia affects brain function and behaviour, and develop practical knowledge of effective communication and person-centred support. The programme promotes dignity, inclusion, and understanding while helping learners build confidence in supporting individuals affected by dementia across health and social care settings.

The qualification is suitable for a wide range of roles, including adult social care, healthcare support, voluntary organisations, community services, and individuals preparing for employment within the care sector. With flexible online delivery and structured tutor support, learners can develop their knowledge while balancing work and personal commitments.

Course Details

Programme Cost: £315 + VAT
(Group Costs Available On Request)

Funding: Employers may have access to LDSS funding (see below)

Academic Level: Level 2

Mode of Delivery: Live online workshops (MS Teams), pre-recorded learning sessions, guided self-study, tutor support, e-learning resources, and e-portfolio

Course Length: 6 Months

Qualification Structure

This Ofqual-regulated qualification confirms knowledge and understanding of dementia awareness and person-centred support principles.

Awarding Organisation: Highfield Qualifications

Assessment: Continuous portfolio-based assessment through written tasks, reflective accounts, case studies, and workbook activities submitted via e-portfolio. There are no examinations.

Note: This is a knowledge-based qualification. Applied activities are designed to contextualise learning and do not require workplace observation or assessment of occupational competence.

Programme Content

Understanding dementia and its impact
Types of dementia and affected brain functions
Dementia, depression and delirium
The experience of living with dementia
Attitudes, stigma and misconceptions
Person-centred approaches and wellbeing
Working with carers and healthcare professionals
Communication and interaction strategies
Equality, diversity and inclusion in dementia care
Reflective practice and professional development

Delivery Model

Two live online workshops delivered via MS Teams (Months 1 and 6)
Four tutor-guided pre-recorded teaching sessions (Months 2–5)
Induction to our learning portal, e-portfolio, and MS Teams
Applied contextual activities linked to real-life dementia scenarios
Guided self-study with structured workbooks and learning resources
One-to-one coaching sessions every 4–6 weeks
Continuous formative feedback throughout the programme
Additional learner support available where required
IT support for access and submission queries
Programme duration: 6 months

Workshop Breakdown: What Will Participants Learn?

Session 1: Understanding Dementia

What dementia is and is not
Impact of dementia on brain function
Differences between dementia, depression and delirium
Medical and social models of dementia
Dementia as a disability
Types of dementia and prevalence rates

Session 2: The Experience of Dementia

How dementia affects individuals differently
Impact of attitudes and behaviours
Challenging stigma and misconceptions
Promoting dignity, respect and inclusion
Understanding lived experiences of dementia

Session 3: Person-Centred Approaches in Dementia Care

Principles of person-centred care
Supporting wellbeing and quality of life
Identifying individual needs and preferences
Understanding the role of carers
Applying person-centred approaches in practice

Session 4: Working with Carers and Professionals

Building positive relationships with carers
Supporting carers' wellbeing
Understanding professional roles and responsibilities
Referral pathways and support services
Multi-disciplinary approaches to dementia support

Session 5: Communication and Interaction

How dementia affects communication
Memory, language and information processing changes
Communication adaptations and strategies
Environmental and emotional influences
Using life history and biography to support engagement

Session 6: Equality, Diversity and Inclusion

Equality and diversity principles
Supporting individuality, beliefs and values
Promoting inclusion and reducing exclusion
Meeting diverse needs
Reflecting on learning and progression opportunities

Learners complete assigned workbooks, case studies, reflective accounts, and evidence-based activities which are uploaded to their e-portfolio throughout the programme.

Who Is This Accredited Course For?

Care Workers and Care Assistants
Healthcare Support Workers
Support Workers in Learning Disability and Dementia Services
Senior Care Staff seeking specialist knowledge
Volunteers working with older adults
Community and voluntary sector staff
Individuals considering a career in health and social care
Learners returning to education
Employers looking to develop workforce knowledge and confidence
Staff supporting individuals living with dementia in residential, nursing, domiciliary, and community settings

Benefits and Outcomes

Gain a nationally recognised Level 2 qualification
Develop a strong understanding of dementia and its impact
Improve confidence when supporting individuals living with dementia
Build knowledge of person-centred approaches and best practice
Understand the role of carers and multidisciplinary teams
Strengthen communication skills and dementia-friendly approaches
Promote dignity, independence, equality, and inclusion
Enhance professional development and career progression opportunities
Benefit from flexible online learning with structured tutor support

How This Programme Delivers Impact

Improves understanding of dementia across services and teams
Supports more person-centred and compassionate care
Strengthens communication and relationship-building skills
Promotes inclusive and dementia-friendly practice
Helps organisations improve service quality and staff confidence
Supports professional practice aligned to current care standards
Encourages reflective learning and continuous improvement

Entry Requirements

Aged 19+
No formal qualifications required
Interest in health, social care, dementia support, or community services
Basic English skills suitable for Level 2 study
Access to a computer, tablet, or smart device with internet connectivity
If applicable employers are encouraged to provide protected learning time throughout the programme

Progression Opportunities

Successful learners may progress to:

Level 2 Diploma in Care
Level 3 Diploma in Adult Care
Dementia-focused support roles
Specialist care and support positions
Healthcare support worker roles
Further qualifications in health and social care

This qualification provides a strong foundation for learners wishing to build a career supporting individuals living with dementia or progress into more specialised care roles.

Learning & Development Support Scheme (LDSS) Funding

The Adult Social Care Learning and Development Support Scheme (LDSS) is a government-funded initiative launched by the Department of Health and Social Care in September 2024. It is designed to help adult social care employers in England invest in workforce development by reimbursing costs for eligible training courses and qualifications for both regulated and non-regulated adult social care staff.

This course may be eligible for LDSS funding. You can learn more about LDSS funding through the relevant government guidance, or contact our team for further information and support with eligibility requirements.