Level 2 Adult Social Care Certificate

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Dynamic Training delivers the Level 2 Adult Social Care Certificate, a nationally recognised qualification designed to provide learners with the essential knowledge, skills, and behaviours required to work safely, effectively, and compassionately in adult social care settings. This programme aligns with the Adult Social Care Workforce Pathway and supports learners in developing the core competencies expected of care professionals.  

The qualification covers the fundamental principles of adult social care, including person-centred practice, safeguarding, communication, equality and inclusion, health and safety, infection prevention and control, nutrition and hydration, duty of care, mental health awareness, dementia, learning disabilities, autism, and professional development. Learners gain a comprehensive understanding of how to deliver high-quality care that promotes dignity, independence, wellbeing, and positive outcomes for individuals receiving support.  

Delivered through interactive e-learning, supported by experienced tutors and workplace mentoring, the programme allows learners to develop competency while applying learning directly within their care role. The qualification is suitable for care staff working across residential care, domiciliary care, supported living, community services, healthcare environments, and other adult social care settings.

Programme Cost: Contact us for current pricing

Funding: Funding options may be available depending on employer eligibility and workforce development schemes.

Academic Level: Level 2

Mode of Delivery: Interactive e-learning, workplace assessment, e-portfolio, one-to-one coaching, and tutor support

Course Length: 6–8 Months

Qualification Structure 

This qualification supports the development of knowledge, skills, and behaviours required for effective practice in adult social care and provides evidence that learners can apply learning safely within their workplace.  

Awarding Organisation: Highfield Qualifications 

Programme Content

  • Understanding own role and responsibilities 
  • Personal and professional development 
  • Duty of care and duty of candour 
  • Equality, diversity, inclusion, and human rights 
  • Person-centred practice 
  • Effective communication 
  • Privacy, dignity, and active participation 
  • Nutrition and hydration 
  • Mental health and dementia awareness 
  • Adult and child safeguarding 
  • Health and safety in care settings 
  • Basic life support awareness 
  • Handling information and confidentiality 
  • Infection prevention and control 
  • Understanding learning disability and autism 
  • Practical skills development and workplace competence

Workshop Breakdown: What Will Participants Learn

Module 1: Understanding Own Role

  • Roles, responsibilities, and professional boundaries 
  • Working within agreed ways of working 
  • Partnership working 
  • Professional standards and codes of practice 
  • Personal development planning 

Module 2: Personal Development 

  • Reflective practice 
  • Continuous professional development 
  • Skills development and career planning 
  • SMART target setting 
  • Professional growth within social care 

Module 3: Duty of Care 

  • Duty of care and duty of candour 
  • Managing dilemmas in practice 
  • Responding to incidents and complaints 
  • Balancing independence and safety 
  • Managing challenging situations

Module 4: Equality, Diversity and Inclusion 

  • Human rights-based approaches 
  • Promoting equality and inclusion 
  • Challenging discrimination 
  • Respecting individuality and diversity 
  • Inclusive working practices

Module 5: Person-Centred Practice 

  • Person-centred values 
  • Choice, control, and independence 
  • Mental capacity and decision-making 
  • Supporting wellbeing 
  • Delivering individualised care 

Module 6: Communication 

  • Effective communication techniques 
  • Meeting communication needs 
  • Communication aids and technology 
  • Confidentiality and information sharing 
  • Multi-disciplinary communication 

Module 7: Privacy and Dignity 

  • Maintaining dignity and respect 
  • Promoting active participation 
  • Positive risk-taking 
  • Supporting independence 
  • Upholding individual rights 

Module 8: Nutrition and Hydration 

  • Balanced diets and wellbeing 
  • Food safety 
  • Supporting dietary requirements 
  • Recognising concerns 
  • Multi-disciplinary support 

Module 9: Mental Health and Dementia Awareness 

  • Understanding mental health conditions 
  • Dementia awareness and early recognition 
  • Person-centred support 
  • Reasonable adjustments 
  • Promoting wellbeing and independence 

Module 10: Safeguarding Adults and Children 

  • Safeguarding responsibilities 
  • Types and signs of abuse 
  • Reporting concerns 
  • Prevention and protection 
  • Multi-agency safeguarding approaches 

Module 11: Health, Safety and Basic Life Support 

  • Risk assessment 
  • Accident and emergency response 
  • Fire safety awareness 
  • Medication safety awareness 
  • Personal wellbeing and resilience 

Module 12: Information Handling and Infection Control 

  • Confidentiality and GDPR principles 
  • Accurate record keeping 
  • Infection prevention procedures 
  • PPE and hygiene standards 
  • Safe working practices 

Module 13: Understanding Learning Disability and Autism 

  • Learning disabilities and autism awareness 
  • Sensory needs and communication approaches 
  • Reasonable adjustments 
  • Promoting inclusion and independence 
  • Supporting positive outcomes 

Workplace Skills Observation

Learners complete a practical workplace observation and Skills Passport assessment, demonstrating their competence in key areas including communication, safeguarding, infection control, dignity, person-centred practice, health and safety, partnership working, and supporting individuals safely and effectively.

Delivery Model

  • Interactive e-learning  
  • Learning resources accessed through OneFile e-portfolio 
  • Guided self-study with knowledge checks and interactive activities 
  • Workbooks, case studies, quizzes, reflections, and practical activities 
  • One-to-one coaching sessions every 4–6 weeks 
  • Workplace mentor support 
  • Practical skills observation and Skills Passport completion 
  • Continuous formative feedback from tutors 
  • IT support for platform access and submissions 
  • Programme duration: 6–8 months

Assessment

  • Interactive e-learning activities 
  • Knowledge-based workbooks 
  • Reflective accounts 
  • Scenario-based assessments 
  • Professional discussions 
  • Skills Passport completion 
  • Workplace observation of practical competence 
  • E-portfolio evidence submission through OneFile  

Who Is This Accredited Course For?

This qualification is ideal for:

  • Care Assistants 
  • Care Workers 
  • Support Workers 
  • Domiciliary Care Staff 
  • Residential Care Staff 
  • Healthcare Support Workers 
  • Community Care Workers 
  • Newly recruited care staff 
  • Adult social care providers 
  • Individuals beginning a career in care 
  • Employers seeking a structured induction and development programme for care staff

Entry Requirements 

  • Aged 18+ 
  • Employed or volunteering within an adult social care setting 
  • Access to a workplace where competence can be demonstrated 
  • Access to a computer, tablet, or smartphone with internet access 
  • Support from a workplace mentor for Skills Passport completion 
  • Commitment to completing online learning and workplace activities throughout the programme  

How This Programme Delivers Impact

  • Establishes a consistent standard of care practice across teams 
  • Supports safe, compassionate, and person-centred care delivery 
  • Improves workforce confidence and competence 
  • Strengthens safeguarding and professional accountability 
  • Reduces risk through improved understanding of policies and procedures 
  • Enhances service quality and compliance 
  • Supports retention and progression within the adult social care workforce  

Benefits and Outcomes 

  • Gain a nationally recognised Level 2 qualification 
  • Develop the core knowledge and skills required in adult social care 
  • Improve confidence in delivering high-quality care and support 
  • Strengthen understanding of safeguarding, dignity, and person-centred practice 
  • Build practical competence through workplace application 
  • Enhance communication and partnership-working skills 
  • Support compliance with CQC expectations and sector standards 
  • Create clear progression routes into further qualifications and senior roles 
  • Develop reflective practice and continuous professional development habits  

Progression Opportunities 

Successful learners may progress to: 

  • Level 3 Diploma in Adult Care 
  • Lead Adult Care Worker programmes 
  • Senior Care Worker positions 
  • Team Leader roles 
  • Specialist pathways within adult social care 
  • Further professional development programmes in health and social care  

This qualification provides a strong foundation for building a long-term career within the adult social care sector and supports progression into supervisory and leadership roles.  

Learning & Development Support

Every learner receives: 

  • Dedicated tutor support throughout the programme 
  • One-to-one coaching every 4–6 weeks 
  • Access to OneFile e-portfolio 
  • Interactive Articulate 360 learning materials 
  • Workplace mentoring and Skills Passport support 
  • Additional learning support where required 
  • Career guidance and progression discussions 
  • Stretch and challenge activities to broaden sector knowledge and professional practice

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