Well-being through Impactful Conversations

Course Overview
Built on the foundations of the 'Make Every Contact Count (MECC)' approach, this course is meticulously crafted to empower health and social care workers. The primary goal is to instil the knowledge, skills, and self-assurance required to foster well-being and positive impacts during routine interactions with individuals.

Course Content
By participating in this course, learners will:

  • Appreciate the significance of 'Make Every Contact Count' from both personal and public health viewpoints.
  • Cultivate a heightened awareness of personal communication and its ripple effect on oneself and others.
  • Grasp the fundamental components of impactful conversations.
  • Master the skills to discern early indicators of deteriorating health during interactions, and exhibit confidence in supporting, advising, and directing individuals as necessary.

Pedagogical Methods:

  • Role Play: A hands-on approach allowing learners to simulate real-life scenarios.
  • Storytelling: Engaging narratives to provide context, understanding, and relatability.

Who Should Enrol?

This transformative course is tailored for:

  • Individuals in leadership or supervisory capacities.
  • Aspiring managers striving for growth.
  • Frontline staff who are the first point of contact.
  • Essentially, anyone interacting with people, including families.

Course Duration & Structure:

  • Duration: An intensive 1-day workshop.
  • Timings: From 09.30 to 16.00
  • Delivery Mode: Online via MS Teams or Zoom

Next Steps:
To learn more or to enrol in the "Well-being through Impactful Conversations" course:=contact us via

Choose Dynamic Training and begin a journey of meaningful, impactful conversations today!