Level 3 business administrators work in roles such as administration executives/officers, administration team leaders, personal assistants and secretaries, including legal or medical secretaries. Tasks undertaken by business administrators will vary depending on the level and sector in which they are employed. Tasks may include producing business documents, contributing to the organisation of events, developing and delivering presentations, providing reception services, using and maintaining office equipment, providing administrative support for meetings, using a variety of software packages, analysing and presenting business documents and managing projects.

Entry requirements

There are no entry requirements for this pathway in addition to the general framework entry

requirements. However, it is likely that advanced apprentices will have some prior experience in a business or administration role to allow them to complete the advanced apprenticeship, although this is

not a formal requirement.

Programme details

The apprenticeship comprises of:

  • Level 3 BTEC Combined Diploma in Business Administration Level
  • Functional skills Maths (Level 2) * exempt subject to having achieved GCSE A-C previously
  • Functional skills English (Level 2) * exempt subject to having achieved GCSE A-C previously
  • Functional skills ICT (Level 2) * exempt subject to having achieved GCSE A-C previously

Job roles

Administration officer/ executive /administration team leader / office supervisor / personal assistant / secretary

Initial assessment

Initial assessment is used to ensure that applicants have a fair opportunity to demonstrate their ability. Learning programmes can then be tailored to meet a range of abilities and to recognise prior knowledge and experience.


Apprenticeships are a mixture of skills assessment and the delivery of new skills and knowledge. Assessment is done at the workplace whilst the apprentice performs their job using a range of methods which include portfolio building, professional discussion and direct observations by an assessor

Completion times

Completion times range from generally 12 months for an Intermediate level to 18 months for an Advanced level. However, these times can vary depending on the skills, experience and the progress of the apprentice.

Progression from the Level 3 apprenticeship in business administration

Apprentices, with support and opportunities in the workplace, can progress onto

  • Level 4 higher apprenticeship in business & professional administration
  • Further or higher education to undertake business related or other qualifications, including foundation degrees in areas such as business, business management, and businessadministration.

Please click the image above to download a pdf of the Business administration L3 apprenticeship programme outline