Occupation Profile

Mentoring is and has been for centuries the foundation of vocational training and apprenticeships, yet this standard is the first formal recognition of this role. Nowadays, mentoring takes place in all parts of the Education and Training Sector (ETS) and staff development contexts. Learning Mentors support learners of all ages, and all levels, to develop within a new work role. These learners may be, for example, apprentices, trainees or new recruits (ranging from young entrants, to new CEOs) in the workplace, or in any vocational learning environment.

As a learning mentor you will have sector-specific experience and qualifications, as determined by your employer or professional body, which you use to guide and advise those who are less experienced and new to a work role. You will be a ‘dual professional’ having both up-to-date knowledge and skills in a specialist vocational or subject area, together with the generic skills necessary to support learners.

You will support the development of learners’ knowledge, skills and behaviours, throughout their programme, particularly in applying theoretical learning in practical work environments (and usually on a one-to-one, or small group, basis). You give practical, technical and/or pastoral support and guidance. Collaborating closely with colleagues, other ETS professionals, employers and/or human resource colleagues to meet learners’ needs and achieve their potential.

Entry requirements

Employers will set their own criteria for this apprenticeship

Programme qualifications and requirements

  • Achieve Level 2 English, maths and ICT (if not held)
  • Achieve Level 1 safeguarding
  • Completion of a showcase
  • Meet the set skills, knowledge and behaviours of the standard
  • Achieve 20% off the job requirement

Details of programme

You will be allocated a Skills & Development Coach who will support and guide you for the duration of your apprenticeship. The apprenticeship programme will be delivered as blended learning. Blended learning is a combination of both online and face to face delivery. You will need to have good internet access and a suitable device such as a smart phone, laptop, or tablet to work on. Microsoft Teams is used for coaching sessions and ZOOM is currently used for taught sessions. Please discuss accessibility with your employer as these applications are required, in order for you to complete your training.

This apprenticeship usually takes 12 months to complete during which you will participate in training, development and ongoing review activities. These typically include:

Induction which is specific to your workplace

  • Study days and training courses
  • Mentoring/buddy support
  • 20% off the job training
  • Completion of a portfolio through which you will gather evidence of your progress and is used to inform your showcase
  • Structured one to one reviews of your progress with your employer and Dynamic Training

This apprenticeship covers the professional behaviours, knowledge and skills that are required of a Learning Mentor

  • Promoting an ethos of motivation, aspiration and a passion for learning
  • Operating at all times to ethical and legal standards and within professional boundaries
  • Valuing equality and diversity and working with others to improve equality of opportunity and inclusion
  • Showing resilience and adaptability when dealing with challenge and change, maintaining focus and self-control
  • Demonstrating encouraging and expecting mutual respect in all professional contexts
  • Providing mentoring support
  • Understanding procedures for effective mentoring


Assessment Gateway

After a minimum of 12 months on programme, at the assessment gateway your employer will make the decision that
you are ready to undertake the end point assessment
Before going forward for end point assessment, you must have:

  • Achieved Level 2 English, maths and ICT (if not held)
  • Achieved Level 1 safeguarding
  • Completed a showcase
  • Met the set skills, knowledge and behaviours of the standard
  • Achieved 20% off the job requirement


End Point Assessment

Following successful completion of the Gateway, you will proceed to end point assessment (EPA).
The EPA is undertaken by an independent assessment organisation chosen by your employer.
The End Point assessment components are:

  • 2 x Learning Mentor Observations followed by Q&A session, observations to total 120 minutes (+/-10%). Grading: Fail/Pass/Distinction, Weighting 64%
  • Professional Discussion informed by showcase, 60 minutes (+/-10%), Grading: Fail/Pass/Distinction, Weighting 36%

Both components of the end point assessment must be completed and an end point assessment grade
will be determined by the end point assessor.